Privacy Policy
Last updated: February 2026
Chronologiq (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you use Chronologiq (the “Service”), a web-based timeline visualization and analysis platform available at chronologiq.app.
By using the Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use the Service.
Account Information
When you create an account, we collect your name and email address. If you sign in through a third-party provider (such as Google), we receive basic profile information from that provider.
Timeline & Canvas Data
Content you create within Chronologiq, including canvases, streams, events, descriptions, tags, and any documents or text you upload for AI parsing. This data is stored to provide the Service.
Usage Information
We collect information about how you interact with the Service, including pages visited, features used, credit transactions, and timestamps. This helps us improve the platform.
Payment Information
When you purchase credits, payment processing is handled entirely by Stripe. We do not store your credit card number or financial details. We retain transaction records (amount, date, credits purchased) for billing purposes.
Device & Technical Information
We automatically collect technical information such as your browser type, operating system, IP address, and device identifiers. This data is used for security, troubleshooting, and analytics purposes.
- •Provide the Service: Operate, maintain, and deliver the features of Chronologiq, including timeline creation, AI-powered parsing, insight generation, and PDF export.
- •AI Processing: When you use AI features, your uploaded text and timeline data is sent to our AI providers to generate structured timeline events and analytical insights. This data is processed only for generating your specific response and is not used to train AI models.
- •Communication: Send transactional emails (payment confirmations, low-credit alerts, account notifications). You can opt out of non-essential communications in your settings.
- •Billing & Credits: Process payments, manage credit balances, generate invoices, and handle refunds.
- •Improvement: Analyze usage patterns to improve features, fix bugs, and enhance the user experience.
- •Security: Detect and prevent fraud, abuse, and unauthorized access to the Service.
We use trusted third-party services to help operate the platform. These providers access your data only as necessary to perform services on our behalf, under obligations consistent with this Privacy Policy.
Vercel
Application hosting and infrastructure
Supabase
Authentication, database, and real-time services
Microsoft Azure (Azure AI Foundry)
AI-powered text parsing and insights. Data is not used to train models.
Hugging Face
Document summarization via the Inference API
Stripe
Payment processing for credit purchases
Resend
Transactional email delivery
We retain your data for as long as your account is active or as needed to provide the Service. Specifically:
- •Account data: Retained until you delete your account.
- •Canvas & timeline data: Retained until you delete the canvas or your account.
- •Payment records: Retained for 7 years for tax and legal compliance.
- •AI processing data: Text sent to AI providers is processed in real-time and is not retained by us or our providers beyond the API response.
When you delete your account, we delete or anonymize your personal data within 30 days, except where retention is required by law.
Depending on your location, you may have the following rights regarding your personal data:
- •Access: Request a copy of the personal data we hold about you.
- •Correction: Request correction of inaccurate personal data.
- •Deletion: Request deletion of your account and personal data. You can initiate this from Settings > Danger Zone.
- •Export: Download your timeline data in JSON format at any time from the download feature.
- •Opt-out: Disable non-essential email notifications in your Settings.
To exercise any of these rights, use the relevant feature within the Service or contact us via our contact form. We will respond within 30 days.
Chronologiq uses cookies and similar technologies for the following purposes:
- •Essential cookies: Required for authentication and session management. These cannot be disabled.
- •Preference cookies: Store your theme, color preferences, and layout settings for a consistent experience.
We do not use advertising cookies or third-party tracking pixels. We do not sell or share your data for advertising purposes.
Chronologiq is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us via our contact form.
Your data may be processed and stored in countries other than your own, including the United States and other regions where our service providers operate. By using the Service, you consent to the transfer of your data to these countries. We ensure that any such transfers comply with applicable data protection laws and that your data remains protected to the standards described in this policy.
We implement appropriate technical and organizational measures to protect your personal data, including:
- •All data transmitted between your browser and our servers is encrypted via HTTPS/TLS.
- •Database access is controlled via Row Level Security (RLS), ensuring users can only access their own data.
- •Authentication tokens and sessions are managed securely by Supabase with industry-standard practices.
- •Payment data is processed by Stripe, a PCI DSS Level 1 certified provider.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you via email or an in-app notification. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via our contact form. We aim to respond to all inquiries within 30 days.